Our Reviews
Kirk P|2019 GMC Yukon
Confirmed Service Customer
2/11/2025
Just an oil change for his time but the service team at Randy Wise in Fenton always does a fantastic job! Jen, Dustin, Mike, Paige and others are always so helpful and knowledgeable
FENTON, MI
Barbara S|2023 Buick Envision
Confirmed Service Customer
2/11/2025
Service started immediately and took shorter than expected. Dustin helped with the service appointment and did an excellent job.
FENTON, MI
Thomas G|2025 GMC Acadia
Confirmed Sales Customer
2/11/2025
Tim Stein and his team did a great job from start to finish. One of the best new vehicle purchase and delivery experiences I've had. Thank you.
FENTON, MI
Daniel H|2021 GMC 1500 Sierra
Confirmed Service Customer
2/12/2025
Awesome
GRAND BLANC, MI
Kathy D|2025 Buick Enclave
Confirmed Sales Customer
2/12/2025
Brody was a wonderful salesman. He was very knowledgeable. He was respectful of our time.
FENTON, MI
Lee K|2016 Buick Encore
Confirmed Service Customer
2/12/2025
Tell your monitor was acting up for a new relay in it I was in and out and less than an hour
HOLLY, MI
Steven S|2024 GMC Sierra 1500
Confirmed Service Customer
2/17/2025
I was treated to one of best experiences at a dealership service area ever! Thank you.
GRAND BLANC, MI
Bonnie L|2025 GMC Terrain
Confirmed Sales Customer
2/19/2025
Kristin was very professional in her handling of my requirements for a vehicle along with making the process very easy for the turn in of my current GMC vehicle.
TROY, MI
Tim P|2016 GMC 2500HD Sierra
Confirmed Service Customer
2/21/2025
Dealing with Jenny in service lane made y life easy I just showed up she did ll the rest called me when car was r3ady and away I went would def go back to see her
FLINT, MI
Jeanette H|2024 GMC Terrain
Confirmed Service Customer
2/23/2025
Great experience as always. Had oil change and tire rotation. Everyone is very friendly and service was quick.
FENTON, MI
Gwendolyn G|2013 Buick LaCrosse
Confirmed Service Customer
2/23/2025
Service was friendly, knowledgeable, and timely. I appreciated the courtesy car driving me to my home and picking me up. Oil level was not reset when I picked up the car (it indicated oil level was 0% after the oil change). I brought it to the attention of Jim in the service department before driving home and he reset the oil level to 100%.
FENTON, MI
Gene T|2016 GMC 1500 Sierra
Confirmed Service Customer
2/11/2025
As always, the Randy Wise Service Team did a great job! Mike Skodak always makes sure that my service goes smoothly. He is always professional, courteous and very helpful. Everyone in the Service Garage is friendly and help each other and the customers.
BURTON, MI
Lyle J|2024 GMC Sierra 1500
Confirmed Service Customer
2/13/2025
Everything was fixed in a timely action thank you
HOLLY, MI
James S|2023 GMC Canyon
Confirmed Service Customer
2/13/2025
I came in with out an appointment I had to wait a little longer which I did not mind service was great I even got a free truck wash every body was friendly I'm a come back customer.
BYRON, MI
Cameron H|2024 GMC Terrain
Confirmed Service Customer
2/14/2025
Please time
GRAND BLANC, MI
Vincent H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/15/2025
I dropped my truck off early because of a change in my schedule and they accommodated me very nicely and even got the work done early. Very friendly and prompt service!
FENTON, MI
William L|2020 Buick Enclave
Confirmed Service Customer
2/16/2025
Good service
FENTON, MI
Alexis V|2025 GMC Terrain
Confirmed Sales Customer
2/17/2025
Wonderful experience! It is always a pleasure to buy from Dale at Randy Wise!
FENTON, MI
Kevin W|2024 GMC Sierra 1500
Confirmed Sales Customer
2/18/2025
Dave Robson was great. No pressure tactics and no games. Very helpful.
DAVISON, MI
Diane H|2023 Buick Envision
Confirmed Service Customer
2/21/2025
Staff are friendly and knowledgeable.
FLINT, MI
David B|2025 GMC 1500 Sierra
Confirmed Service Customer
2/25/2025
Sean Misko and the team are great, been with them for 28 years
LIVONIA, MI
Pamela B|2020 GMC 1500 Sierra
Confirmed Service Customer
2/27/2025
Always excellent service
DAVISBURG, MI
Rosemary W|2023 GMC Terrain
Confirmed Service Customer
2/27/2025
My car wouldn’t start. I had it towed to the dealership. It was fixed in a timely manner and they called me to pick it up. It was the starter that was bad. They explained everything to me when I picked it up. They were so very nice there! That is why our family continues to go back to buy & lease our cars.
HOLLY, MI
Frank B|2024 GMC Acadia
Confirmed Service Customer
2/28/2025
Dustin was great in helping me understand what was wrong with my vehicle and did a great job in explaining everything.
GRAND BLANC, MI
Lisa W|2025 Buick Encore GX
Confirmed Sales Customer
2/28/2025
Sean Misko, Nick Ruffalo and the e tire staff are wonderful to deal with.
MILFORD TWP, MI
Roosevelt P|2021 GMC Terrain
Confirmed Service Customer
2/28/2025
very efficient ,reliable and quick
FLINT, MI
Dale R|2024 GMC HUMMER EV SUV
Confirmed Service Customer
2/28/2025
Sean, Nick & Dustin make this a great experience from the moment you begin the Customer experience. Finding an integrated Team that listens, acts and cares is a unique quality in today’s marketplace and brings us back as repeat customers.
BIRMINGHAM, MI
Donald W|2025 GMC Sierra 1500
Confirmed Service Customer
2/28/2025
Brody white came and picked up my truck and had steps put on and return it back Brody is such a professional very polite young man you need to keep this guy
HARTLAND, MI
Ashley H|2016 Chevrolet Trax
Confirmed Service Customer
3/3/2025
Sold me a car that’s having problems
DURAND, MI
Elizabeth C|2025 Buick Encore GX
Confirmed Sales Customer
3/3/2025
I was very satisfied with my lease deal at Randy Wise dealership. Oliver Hackney and his team provided great customer service. Blaine in Finance was helpful and no pressure.
FENTON, MI
James C|2025 GMC Canyon
Confirmed Sales Customer
3/5/2025
the crew appeared to be knowledgeable and helpful throughout the process.
SWARTZ CREEK, MI
Thomas H|2025 GMC 1500 Sierra
Confirmed Sales Customer
3/5/2025
The buying process was seamless, with the exact vehicle i wanted already in stock!
FENTON, MI
John R|2019 GMC Acadia
Confirmed Service Customer
3/5/2025
As with most electronic problems, the solution wasn't easy but they stuck with it andvresolved the problem
FENTON, MI
Thomas W|2022 GMC Acadia
Confirmed Service Customer
3/8/2025
I was taking care very well.
GRAND BLANC, MI
Curtis L|2023 GMC SIERRA 1500
Confirmed Service Customer
3/8/2025
Very pleasing experience, service was great and dent tech did a fabulous job!!!
SWARTZ CREEK, MI
Guenther U|2025 Buick Envision
Confirmed Sales Customer
2/23/2025
very accommodating. knowledgeable and friendly making my new car lease a pleasant experience with a great deal, guenther and phyllis urban
LIVONIA, MI
Gloria S|2020 GMC 1500 Sierra
Confirmed Service Customer
2/24/2025
Jenny was awesome and very professional.
FENTON, MI
Daniel C|2025 GMC Sierra 1500
Confirmed Sales Customer
2/25/2025
vary professional and helpful
FENTON, MI
Nicholas R|2022 Buick Envision
Confirmed Service Customer
2/28/2025
everything went Great and smooth
DAVISON, MI
Ronald K|2025 GMC Sierra 1500
Confirmed Service Customer
3/3/2025
They have always taken great care of me when I come in for service.
FENTON, MI
Robert P|2023 GMC Acadia
Confirmed Service Customer
3/4/2025
Staff extraordinary. Very helpful, friends and accommodating.
BROWNSTOWN, MI
Robert C|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
3/4/2025
Randy wise and team members went over and above getting me my new HD. I'll be back.
SWARTZ CREEK, MI
Wesley K|2025 Buick Enclave
Confirmed Service Customer
3/5/2025
very pleasant
BRIGHTON, MI
Katherine M|2025 Buick Envision
Confirmed Sales Customer
3/5/2025
Kristin and Shayna were wonderful to work with. They both were very professional.
BAY CITY, MI
Timothy H|2020 Buick Encore GX
Confirmed Service Customer
3/6/2025
Quick and courteous. Mike Skodak is always very nice. My oil change and tire rotation was done with minimal wait time.
SWARTZ CREEK, MI
Janet K|2023 Buick Envision
Confirmed Service Customer
3/9/2025
Tyler in the Body Shop was excellent to work with. Kept me informed and always very informative and personable.
HOLLY, MI
Shadrick B|2024 Chevrolet Equinox
Confirmed Service Customer
3/12/2025
Great service!! The Wise care program is a great value!
MILFORD, MI
Penelope M|2024 GMC TERRAIN
Confirmed Service Customer
3/12/2025
I called Jonathan Hackney, my salesperson, telling him about my tire issue. He advised me to come into service, he notified service that I was on my way and my problem was resolved immediately. I couldn’t have been happier.
FLUSHING, MI
Lora T|2022 GMC Yukon
Confirmed Service Customer
3/19/2025
Always great
FENTON, MI
Brian M|2024 GMC Sierra 1500
Confirmed Service Customer
3/8/2025
Friendly, timely and easy!
LINDEN, MI
Janaka G|2025 Buick Envista
Confirmed Service Customer
3/10/2025
My oil change was quick and efficient!
HOLLY, MI
Robert P|2022 GMC Terrain
Confirmed Service Customer
3/12/2025
Fast and friendly
FENTON, MI
Heather H|2025 Buick Envision
Confirmed Sales Customer
3/12/2025
My sales rep Kristin Shick always goes above and beyond! Enjoy purchasing new vehicles with her.
HOWELL, MI
James F|2017 Chevrolet Traverse
Confirmed Service Customer
3/12/2025
I had my air bag changed as per a recall. It took only 30 minutes of my time. Excellent service, as usual.
GRAND BLANC, MI
Victoria E|2014 Buick Encore
Confirmed Service Customer
3/14/2025
Love Randy Wise they are the better!
COMMERCE TWP, MI
Darlene T|2025 Buick Envision
Confirmed Sales Customer
3/18/2025
Pam Baldes was wonderful. She was a big help getting to know my new car. She was also good at making everything go smooth. Also dropped my new car to me and took my trade in. Very nice costumer service!
CLARKSTON, MI
Jason V|2017 Chevrolet Tahoe
Confirmed Service Customer
3/19/2025
Great experience. My problem was diagnosed and repaired quickly. Thank you!
BAY CITY, MI
Stanley S|2022 GMC Terrain
Confirmed Service Customer
3/20/2025
Don my service advisor help me by reseting my oil life. And although I was one of their first customers that morning it only took about 45 minutes to get an oil change. And that was great since great since I travel 25 mile to Randy Wise Buick & GMC dealership. Plus Nick ( a Sales man) printed off interior dimensions of 2025 vehicles I am interested in.
WATERFORD, MI
David H|2024 GMC Sierra 1500
Confirmed Service Customer
3/21/2025
Great customer service. The team works with my schedule to make sure I can take care of basis maintenance.
GRAND BLANC, MI
Dale R|2024 GMC HUMMER EV SUV
Confirmed Service Customer
3/21/2025
Great Team, Great Response. The Team did an amazing job of ensuring the vehicle was complete and ready as promised.
BIRMINGHAM, MI
Monica A|2021 Buick Enclave
Confirmed Service Customer
3/24/2025
Everything was great. No issues.
LINDEN, MI
Jeffery H|2025 GMC Sierra 1500
Confirmed Sales Customer
3/26/2025
The staff was excellent!
FOWLERVILLE, MI
Robert R|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/26/2025
Received my appointment at a time that met with my schedule. Service was performed promptly and correctly.
FENTON, MI
Karen S|2024 GMC Terrain
Confirmed Service Customer
3/20/2025
I received two reminders for my oil change, which was helpful to me! The crew got me in and out with my oil change and tire rotation in a timely manner. Everyone was very kind, helpful and courteous. A GREAT experience.
GRAND BLANC, MI
Gregg R|2023 GMC SIERRA 1500
Confirmed Service Customer
3/21/2025
Efficient, courteous, work completed timely and correctly,
FENTON, MI
Kory S|2017 Chevrolet Malibu
Confirmed Service Customer
3/22/2025
Kind friendly service long wait even with appointment
MOUNT MORRIS, MI
Melissa R|2025 Buick Envision
Confirmed Sales Customer
3/22/2025
N/a
SHELBY TOWNSHIP, MI
Sybil B|2018 GMC Terrain
Confirmed Service Customer
3/24/2025
Good people always helpful
BRIGHTON, MI
Rosetta S|2025 Buick Encore GX
Confirmed Sales Customer
3/25/2025
Oliver and his team are always very kind and helpful they always answered any questions I might have. They are the best!
GRAND BLANC, MI
Heather B|2024 Buick Enclave
Confirmed Service Customer
3/27/2025
The service department is always nice and helpful
FENTON, MI
Frank B|2024 GMC Acadia
Confirmed Service Customer
3/27/2025
They picked up my vehicle from me and repaired everything as fit needed to be repaired.
GRAND BLANC, MI
Danny J|2016 GMC 1500 Sierra
Confirmed Service Customer
3/27/2025
Dustin was just the nicest person and was so knowledgeable. I appreciate his help and would recommend him to anyone. He deserves a raise!
LINDEN, MI
Vernon A|2025 GMC Sierra 1500
Confirmed Sales Customer
4/5/2025
Ample inventory, exceptional salesman, ( Good job Michael Oertel ) !! Vehicle delivered on time, full of fuel with a coat of wax to complete the new vehicle experience ! Dealer very willing to satisfy my trade-in PRICE to complete the deal !! Well Done.
DAVISBURG, MI
Bryan U|2025 Buick Enclave
Confirmed Sales Customer
4/6/2025
Great team in Team hackney, excellent service and very easy to work with.
DETROIT, MI
Ronald K|2025 GMC Sierra 1500
Confirmed Service Customer
4/9/2025
The team always takes great care of the vehicle needs of our family!
FENTON, MI
George M|2022 GMC Canyon
Confirmed Service Customer
4/9/2025
Excellent experience
LINDEN, MI
Matthew M|2024 Chevrolet Trailblazer
Confirmed Service Customer
4/11/2025
Great service with a smile.
ANN ARBOR, MI
Jacqueline D|2025 GMC Terrain
Confirmed Sales Customer
3/26/2025
Our experience was very pleasant.
FENTON, MI
Kevin W|2025 GMC Sierra 1500
Confirmed Sales Customer
3/26/2025
Friendly service!
HOLLY, MI
Wendy B|2025 GMC Yukon
Confirmed Sales Customer
4/5/2025
Sean Misko was extremely helpful and worked with us to find the perfect vehicle-
LIVONIA, MI
Stephen E|2017 Chevrolet Equinox
Confirmed Service Customer
4/7/2025
I received a loaner vehicle and the timeframe for the repairs were finished rather quickly
HOLLY, MI
Thomas M|2023 GMC Terrain
Confirmed Service Customer
4/7/2025
Professional and friendly. Completed work promptly. Very satisfied.
GOODRICH, MI
Craig C|2025 GMC Sierra 1500
Confirmed Sales Customer
4/7/2025
Best customer service in town
SHELBY TOWNSHIP, MI
Dennis R|2024 GMC Canyon
Confirmed Sales Customer
4/10/2025
Only had one Canyon on the lot to test drive. I was planning on a 2025 and didn’t realize that the truck was a 2024. The sales should have mentioned that it was a 2024!
HOLLY, MI
Mark K|2024 GMC Canyon
Confirmed Service Customer
4/11/2025
Very helpful.
HIGHLAND, MI
David C|2025 Buick Encore GX
Confirmed Sales Customer
4/14/2025
We really enjoy working with Oliver, Jonathan and Katy. Their attention to detail and finding just what we want makes car buying easy and seamless.
GRAND BLANC, MI
Christina W|2025 GMC 1500 Sierra
Confirmed Sales Customer
4/14/2025
Top notch
METAMORA, MI
Timothy B|2021 GMC Acadia
Confirmed Service Customer
4/15/2025
I love the service I received...
HOLLY, MI
Albert W|2025 Buick Encore GX
Confirmed Service Customer
4/15/2025
Amazing customer service
ORTONVILLE, MI
Glenda K|2020 GMC Yukon
Confirmed Service Customer
4/16/2025
Dustin was very helpful as was the receptionist !! I had purchased the wheel/tire warranty and was VERY disappointed that it did NOT cover valve stem damage!!
DAVISBURG, MI
Donald M|2025 GMC Sierra 1500
Confirmed Sales Customer
4/16/2025
As always, the whole team did a truly OUTSTANDING job for me, and I will remember it!
SWARTZ CREEK, MI
Carol L|2021 GMC Terrain
Confirmed Service Customer
4/18/2025
Always great service. Fast, friendly and job is done right the first time.
HOLLY, MI
Daniel H|2015 GMC 1500 Sierra
Confirmed Service Customer
4/15/2025
What I was told wasn’t what ended up being the case.
HOLLY, MI
Elizabeth D|2024 Buick Encore GX
Confirmed Service Customer
4/15/2025
Excellent
FENTON, MI
Mark B|2023 GMC Yukon XL 1500
Confirmed Service Customer
4/15/2025
Every one was very helpful, especially Oliver Hackney and Jenny from service
NEW BOSTON, MI
Dennis L|2023 Buick Envision
Confirmed Service Customer
4/17/2025
We have followed Oliver Hackney for 35 years because of the trust we have in him! we love his team Jonathan and Katie and will never go anywhere else!
SWARTZ CREEK, MI
Paul S|2025 Buick Encore GX
Confirmed Sales Customer
4/17/2025
Working with Oliver and his team is great. They are very professional and get everything organized efficiently and quickly. No hassles and they are a great team.
FENTON, MI
Jerry C|2025 GMC Sierra 1500
Confirmed Sales Customer
4/17/2025
2nd new truck purchase from Randy Wise. I recommend Randy Wise to all my friends.
FENTON, MI
David H|2016 GMC Yukon
Confirmed Service Customer
4/19/2025
I am very unhappy with the service department at Randy Wise. First of all, you charge me extra dollars to pay my bill with credit card, that was not disclosed at time of cashing out. Secondly, I do not believe that your technicians really did what they claimed to do with regard to the repair of my tail light. First they told me they inspected the entire wiring system applying to the tail light , and then after the part they ordered didn't fix the problem, they disclosed a connection problem which should have been diagnosed in the beginning. They had my car for 3 days, it should not have taken that long, and I left with my vehicle still not fixed, because I refused to pay an additional 500 plus dollars for something that should have been disclosed the first time.
HARTLAND, MI
Thomas J|2025 GMC Terrain
Confirmed Sales Customer
4/21/2025
I get treated very well at your dealership
FENTON, MI
Kalista S|2025 GMC Terrain
Confirmed Sales Customer
4/22/2025
I have purchased quite a few cars over the last few years, and this experience was by far the best and smoothest I have ever had. I think I was inside the dealership talking with Nick less than 3 minutes. He knew what I wanted and did his best to make sure I got exactly what I wanted. There was a small glitch with the different trims but start to finish, I had the Terrain I wanted within 3 days. Color, buttons, and fancy tech - all the bells I wanted is what I drove off with after spending 30 minutes inside signing and talking about the car. I 100% would buy another car from Randy Wise Buick GMC and Nick Ruffolo
FENTON, MI
Bill C|2023 Buick Envision
Confirmed Service Customer
4/24/2025
Friendly, knowledgeable and Courteous. Devon in service always comes through for me. David in sales is the same when I come calling too. Thank you! Bill
FENTON, MI
Thomas K|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/24/2025
The Oliver Hackney Automotive Sales Force is Amazing. Shana in Finance...W-O-W, Just W-O-W!!! You can't get a better Work Force. Also, Your Service Center...Top of the Line. I have been a Randy Wise Buick GMC Customer for over 20+ Years...Not Changing. I have sent, recommended and supported them and will always!!!
FLINT, MI
Jack L|2019 GMC Terrain
Confirmed Service Customer
4/25/2025
Everyone was professional and friendly and I was taken care of with respect
HOWELL, MI
Roberta P|2025 Buick Envision
Confirmed Sales Customer
4/26/2025
We always buy our cars from Randy Wise! AND Dale Payne is the best sales person! He always finds exactly what we want in our car. I feel Dale gives us the best deal and he certainly gives us the best service!!!!
GOODRICH, MI
Scott R|2024 GMC Sierra 1500
Confirmed Service Customer
4/26/2025
Service Deparment staff were very helpful and my service was performed in a timely manner
OXFORD, MI
Michele D|2025 Chevrolet Equinox
Confirmed Service Customer
4/26/2025
The service concierge's were not friendly or welcoming. I felt like I was interrupting them when I arrived to drop off my car. I don't even expect much from them, but this was below average hospitality.
HOLLY, MI
Noah S|2025 Chevrolet Trailblazer
Confirmed Service Customer
4/28/2025
Always great
FENTON, MI
Nancy P|2025 Buick Envision
Confirmed Sales Customer
4/28/2025
It was easy to fill out the credit application. The GM videos of different models helped narrow down my choices. Kristin, a salesperson from the Fenton, MI Wise dealership, contacted me the next morning, and we set up an appointment to test drive vehicles. The receptionist at the Wise dealership was friendly and engaging. Kristin was knowledgeable about the different models of cars. We took several cars out for test drives. I decided on a Buick Envision. The process to purchase it, went faster than any dealership I have ever used. I traded in a vehicle and was given a good offer. Kristin helped me learn many of the features of the Envision and set up apps. She even took the license plate off the trade-in vehicle and put it on the new Envision. Kristin called me the next day to see if I needed any further help.
LINDEN, MI
Mark B|2025 Buick Enclave
Confirmed Sales Customer
4/29/2025
Efficient and responsive
LINDEN, MI
Craig G|2025 GMC Yukon
Confirmed Sales Customer
4/29/2025
Very professional explaining features. Car was very clean and shiny
SWARTZ CREEK, MI
Lynne B|2025 Buick Envision
Confirmed Sales Customer
5/9/2025
I like my sales person. She did very well. She’s always good to me and Weis is a good dealership.
FENTON, MI
Samantha L|2024 Buick Envision
Confirmed Service Customer
4/18/2025
smooth easy process!
FENTON, MI
Jeremy S|2025 GMC 1500 Sierra
Confirmed Sales Customer
4/18/2025
Fast and efficient!! My salesman, Michael O., had everything prepared and ready to go as soon as I arrived!
TAYLOR, MI
Wendy R|2018 GMC 1500 Sierra
Confirmed Service Customer
4/21/2025
I was greeted and taken care of right away and the female was nice to talk to, not rushing me
HOLLY, MI
Kurt L|2025 GMC Sierra 1500
Confirmed Sales Customer
4/23/2025
Excellent
WATERFORD, MI
Louis C|2023 GMC Canyon
Confirmed Service Customer
4/23/2025
Great
MOUNT MORRIS, MI
Rudolph K|2025 GMC 1500 Sierra
Confirmed Sales Customer
4/23/2025
Total experience was excellent!!
FENTON, MI
Dennis B|2022 GMC 2500HD Sierra
Confirmed Service Customer
4/25/2025
Work completed in a timely manner.
GRAND BLANC, MI
Rodney M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/28/2025
Nick Ruffalo was very informative and communicated with me on every step. From placing the order of the new truck to following up with me after we took delivery of the truck. Great Salesman and Great Dealership to deal with. Highly recommend any potential customer to go to Randy Wise GMC.
METAMORA, MI
Derek P|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
4/29/2025
Had an oil change done Very friendly staff Got in right away
WALLED LAKE, MI
Gerald R|2019 Buick Encore
Confirmed Service Customer
4/29/2025
I was greeted promptly and had my oil change and tire rotation done in a little over an hour. This is great service.
FENTON, MI
Dale P|2022 GMC Terrain
Confirmed Service Customer
4/29/2025
Dustin always does a great job for me; great service Thank You.
FENTON, MI
Ronald L|2025 Buick Enclave
Confirmed Sales Customer
5/9/2025
Just a good job done by all involved.
GRAND RAPIDS, MI
Laura S|2024 Buick Envista
Confirmed Service Customer
5/15/2025
The team was extremely friendly and very helpful.
SOUTH LYON, MI
Vincent H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/15/2025
Collision service was fast and the team was friendly and communication was awesome throughout the service
FENTON, MI
Mark T|2022 GMC Yukon XL
Confirmed Service Customer
5/15/2025
Excellent service. Vey accommodating!
FENTON, MI
Robert F|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/12/2025
Great job! Done in a timely manner! Everyone is very professional! Thanks for all you do! Bob
HOLLY, MI
Bill Flowers B|2020 GMC Canyon
Confirmed Service Customer
5/13/2025
Greeted promptly and service performed on time.
FENTON, MI
David R|2023 Buick Encore GX
Confirmed Service Customer
5/15/2025
Everything was great
HOWELL, MI
Margaret A|2021 Buick Envision
Confirmed Service Customer
5/16/2025
Great service!
BRIGHTON, MI
Stephen S|2025 GMC Sierra 1500
Confirmed Sales Customer
5/16/2025
great jod
ROCHESTER HILLS, MI
Barbara S|2023 Buick Envision
Confirmed Service Customer
5/18/2025
Excellent service
FENTON, MI
Ted C|2024 Buick Encore GX
Confirmed Service Customer
5/18/2025
Had two issues and fixed .We appreciate the good service and Jenny in service that followed the problem thru until my car was fixed. Thank You Randy Wise Buick and Staff
LINDEN, MI
Barbara S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/19/2025
Oil change and tire rotation completed within time frame quoted
LINDEN, MI
Robert S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/19/2025
Much better than my last visit. Very happy with the work performed and the short time to complete the task.
FENTON, MI
Jean E|2025 Buick Envision
Confirmed Sales Customer
5/20/2025
I was very pleased with my salesman, Tim Stein and your staff. They made leasing a new vehicle easy for me.
CHESANING, MI
Richard S|2024 Chevrolet Traverse
Confirmed Service Customer
5/20/2025
Very organized and easy to work with from start to finish.. Even my salesperson came down to say hello.
FENTON, MI
Roxanna C|2025 Chevrolet Equinox
Confirmed Service Customer
5/21/2025
Went well. Oliver, Jonathan, and Katie took care of me.
SWARTZ CREEK, MI
John M|2025 GMC Sierra 1500
Confirmed Service Customer
5/21/2025
The Hackney Team is hands down the best!
GAYLORD, MI
Patti S|2024 Buick Envision
Confirmed Service Customer
5/21/2025
I brought my car in for the first oil change & tire rotation. I also needed a reapplication of Crystal Fusion done in the windshield. Jenny made sure all was done and promptly texted me to let me know my car was ready for pick up.
NORTHVILLE, MI
Glenda K|2020 GMC Yukon
Confirmed Service Customer
5/21/2025
I feel my diagnostic fee of $150 should have been covered with my extended warranty. I had to have Oil cooling lines replaced and a new battery as well. Also I was not informed prior to my arrival that there would be a 3% fee for using a credit card.
DAVISBURG, MI
Daria S|2025 Buick Envista
Confirmed Sales Customer
5/18/2025
Customer service was excellent. The process was quick and easy. Everything was explained thoroughly. I was provided contact information for any questions I may have in the future. The representative offered to walk me thru all of the features on the car upon delivery.
BIRMINGHAM, MI
John W|2020 GMC 2500HD Sierra
Confirmed Service Customer
5/19/2025
Very good service
SWARTZ CREEK, MI
Timothy C|2014 Buick Regal
Confirmed Service Customer
5/20/2025
Dustin is awesome
WHITMORE LAKE, MI
Mary D|2023 Buick Envision
Confirmed Service Customer
5/21/2025
Service is very customer focused. Listen and address any issues.
DAVISBURG, MI
Gregg R|2019 GMC 2500HD Sierra
Confirmed Service Customer
5/23/2025
Professional, friendly, work completed timely
FENTON, MI
Peter B|2025 GMC Sierra 1500
Confirmed Sales Customer
6/10/2025
Everything was great, from showroom to the financial desk. Team Hackney does it better than anyone else. Thanks everyone.
GRAND BLANC, MI
Mike G|2023 GMC Sierra 1500
Confirmed Service Customer
6/10/2025
Quick and friendly service!
FENTON, MI
Steven S|2024 GMC Sierra 1500
Confirmed Service Customer
6/10/2025
They got me in quickly, and was friendly, treated me like I was someone special. In a good way. They kept the cost of the repair low. I Amquite a happy customer!
GRAND BLANC, MI
Daniel S|2024 GMC Terrain
Confirmed Service Customer
6/11/2025
I needed a damaged component replaced. It was scheduled at my convenience and the service was completed before I finished my complimentary cup of coffee. And yes, the work was done above and beyond my quality satisfaction. Thank you Mike and the rest of the service team for a job well done!
FENTON, MI
Lara P|2024 Buick Envision
Confirmed Service Customer
6/11/2025
Vehicle was in for interior/exterior detail. Able to drop off night before for 10 am appointment. Vehicle looks beautiful after job was done!
FENTON, MI
Thomas C|2018 GMC 1500 Sierra
Confirmed Service Customer
6/11/2025
Good customer service.
SWARTZ CREEK, MI
Maria S|2025 Buick Envision
Confirmed Sales Customer
6/12/2025
Team Hackney took such good care of me and got me into the perfect vehicle. I love my new Buick and I have already recommended them to family and friends!
BRIGHTON, MI
Frank B|2024 GMC Acadia
Confirmed Service Customer
6/12/2025
I was treated very kindly at the dealership. They took care of me quickly and got my car done quickly.
GRAND BLANC, MI
Linda S|2023 GMC Acadia
Confirmed Service Customer
5/21/2025
Very polite and fast service
FENTON, MI
Cheryl M|2019 Buick Encore
Confirmed Service Customer
5/26/2025
The added services took much longer than I expected.
FENTON, MI
Cameron E|2022 GMC Canyon
Confirmed Service Customer
6/8/2025
Dale is always extremely knowledgeable and helpful.
PLYMOUTH, MI
James S|2025 GMC Acadia
Confirmed Sales Customer
6/10/2025
Went out of the way to make the sale a success!
THE VILLAGES, FL
Brittany L|2025 Buick Encore GX
Confirmed Sales Customer
6/10/2025
Everyone I came into contact with was so welcoming
FENTON, MI
Michael I|2021 Chevrolet Blazer
Confirmed Service Customer
6/11/2025
The salesperson (Michael Avery) tried to push me into an indirect loan for his Advantage after I had already told him I had my own financing for my credit union. If it wasn't for a lock on my credit files, he would have ran my credit a second time unnecessarily. I'm in the middle of trying to buy a house and could not afford to have another hit on my credit report. I found a small scratch on a wheel hub molding that I wanted to have fixed 3 days after receiving the car. It took a month and a half and several calls to finally get the car into service. I had been told during this time I would receive a call back and I did not. While the car is excellent and I'm enjoying it I don't believe I would ever purchase another one from the dealership again.
SWARTZ CREEK, MI
Dylan M|2023 GMC 1500 Sierra
Confirmed Service Customer
6/13/2025
My vehicle was in an accident 11/14/24 and it was returned to me in June of 2025, it was returned to me and they somehow forgot to fix the cracked windshield so as of 6/13 it’s still in the shop. For like 4 months of it I didn’t have a rental. This is an absolutely unacceptable amount of time to fix it.
LINDEN, MI
Edith B|2023 Buick Enclave
Confirmed Service Customer
6/13/2025
This fire hydrant 'jumped out' and got me last fall. Fenton - Randy Wise Collision has worked with me, my snow bird schedule, and my insurance company throughout to completion of work! Job well done. Thanks to collision manager Matt Keinath!
LINDEN, MI
Anita L|2024 GMC Yukon
Confirmed Service Customer
6/15/2025
Very flexible scheduling and the staff are friendly and available
BRIGHTON, MI
John M|2018 Chevrolet Colorado
Confirmed Service Customer
6/16/2025
Great service
PLYMOUTH, MI
Heidi Z|2019 Buick Regal
Confirmed Service Customer
6/16/2025
I showed on the wrong day and Mike was so kind to fit me into the busy schedule. All the service folks are so nice.
GAINES, MI
Larry T|2024 GMC Terrain
Confirmed Service Customer
6/17/2025
Everything was direct and completed in a reasonable time
FENTON, MI
Melba A|2025 Buick Envision
Confirmed Sales Customer
6/17/2025
Very nice Saleslady, Very knowledgeable of The Buick we leased. Was very helpful with our questions. I think these attributes is why we decided to lease a car from your company.
GRAND BLANC, MI
Katherine P|2022 GMC 2500HD Sierra
Confirmed Service Customer
6/19/2025
Mike got me in right away. Waited 1hour for completion of oil change. Not bad.
GAINES, MI
Charles V|2023 GMC Terrain
Confirmed Service Customer
6/19/2025
Excellent. No hassle, no problem.
GRAND BLANC, MI
Fred S|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/21/2025
Friendly sales the whole process was quick and easy
TAYLOR, MI
James J|2025 Chevrolet Blazer
Confirmed Service Customer
6/24/2025
Service was good. People were very friendly. They could’ve had some bottled water there to drink other than that. Everything is great.
CLARKSTON, MI
Tracy S|2025 Buick Enclave
Confirmed Sales Customer
6/24/2025
Brody White sold me a beautiful Buick Enclave. Brody went out of his way to help me choose the right car for me. He was very attentive and took his time. I never felt rushed. Once I made my decision he started working hard getting my vehicle delivered to the dealership. I went in on a Tuesday and by Thursday he had located the color I wanted and had it by Thursday for me to pick up. I can’t say enough great things about the customer service I received. There is also Brody’s assistant Pam who showed me all the bells and whistles on my new car. She was very friendly and pleasant. I am very happy with my purchase and the service.
BRIGHTON, MI
Sally H|2017 Buick Enclave
Confirmed Service Customer
6/26/2025
Very nice...prompt.
LINDEN, MI
Richard B|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/28/2025
Everyone was so helpful made the experience grate. .-)
WESTLAND, MI
Matthew D|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/29/2025
Kristin Shick is the best!
CLARKSTON, MI
Gene T|2016 GMC 1500 Sierra
Confirmed Service Customer
6/29/2025
Great service as always. My Service Representative did a great job. Thank you!
BURTON, MI
Marie O|2025 Buick Envision
Confirmed Sales Customer
6/30/2025
Everyone was very friendly.
KNIGHTDALE, NC
Tasha L|2024 GMC Terrain
Confirmed Service Customer
6/30/2025
Excellent customer service
FLINT, MI
Stacey W|2026 GMC Terrain
Confirmed Sales Customer
6/13/2025
Sean made purchasing a new vehicle so easy. He was beyond professional and very helpful with all my questions and concerns. Wouldn't want to work with any other dealership for my vehicle needs. Nick was great too.
LIVONIA, MI
Robert B|2025 Buick Envista
Confirmed Service Customer
6/13/2025
Took two days to repair the check engine light. I thought a loaner would be furnished
GRAND BLANC, MI
Barbara S|2025 Buick Envision
Confirmed Sales Customer
6/18/2025
Sales agent team was very personal and friendly. They made the purchasing experience feel like an important event for them and myself. Thank you Randy, John and Katie.
DAVISON, MI
Scott M|2024 Buick Envision
Confirmed Service Customer
6/18/2025
Everything was handled quickly and efficiently!
FLUSHING, MI
Michael W|2024 GMC Sierra 1500
Confirmed Service Customer
6/19/2025
Fast and easy
SWARTZ CREEK, MI
James T|2023 GMC Canyon
Confirmed Service Customer
6/20/2025
By tech, dustin, always keeps me inform great guy.
LINDEN, MI
Phillip M|2022 GMC Terrain
Confirmed Service Customer
6/22/2025
I came in for your balancing after a previous oil change and rotation. The technicians listened to my observations with the vehicle shaking while on motion. The technicians finished my service and the issues were solved.
LINDEN, MI
Aimee C|2020 Buick Encore GX
Confirmed Service Customer
6/23/2025
Great job
DAVISON, MI
Danny R|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/24/2025
I never had a problem once I told the lady that worked with me what I wanted poof my new truck was in the work's
GRAND BLANC, MI
Robert Y|2025 GMC Acadia
Confirmed Sales Customer
6/25/2025
Always Excellent. I love doing business with Randy Wise Buick GMC, very professional.
CANTON, MI
Sarah D|2023 GMC Terrain
Confirmed Service Customer
6/30/2025
Car washer was down on the day of service. I was able to get it washed the next day. Thank you
FENTON, MI
Jim M|2016 GMC Acadia
Confirmed Service Customer
6/30/2025
Always professional and friendly service staff I also decided to buy a new vehicle!
FENTON, MI
Michael M|2018 GMC 1500 Sierra
Confirmed Service Customer
7/1/2025
Well from the start, Dustin Rocks and is the best!!
FENTON, MI
Michael B|2025 GMC Canyon
Confirmed Sales Customer
7/2/2025
Great experience ! Everyone was helpful and friendly and made my purchase easy .
WATERFORD TOWNSHIP, MI
Cody H|2025 GMC Sierra 2500 HD
Confirmed Service Customer
7/2/2025
Bought 4 vehicles from you guys and you still have excuses poor example of a dealership.
SWARTZ CREEK, MI
George N|2023 Chevrolet Traverse
Confirmed Service Customer
7/4/2025
Service on my car was fine. The service tech went above and beyond when I misplaced my wallet and he worked to locate it on my behalf. He then secured it until my return to the dealership to pick it up. Great guy and great result. I really appreciate it. Thank you!
HOLLY, MI
Ancil W|2021 GMC Canyon
Confirmed Service Customer
7/4/2025
Got engine and transmission oil changed. Don was delightful to deal with and got me squared away with paperwork promptly. The service was completed timely and had me on my way in no time.
FENTON, MI
Mary S|2024 Buick Encore GX
Confirmed Service Customer
7/9/2025
My experience was timely, and complete.
FENTON, MI
Joseph H|2025 GMC Sierra 2500 HD
Confirmed Service Customer
7/11/2025
Quick
FENTON, MI
Victoria T|2026 GMC Terrain
Confirmed Sales Customer
7/11/2025
Kristin Shick was so very helpful. She explained all the new features of my car. She answered all my questions. I appreciated the time that she spent explaining the new technology in the car with the new icons. It made it much easier for me to get use to my new car. I really like my new car! Shayna Hackney was very helpful with the financial part. She explained all the paper work. She was very positive. I appreciated her help too .
LINDEN, MI
Nicholas R|2025 GMC Yukon
Confirmed Sales Customer
7/14/2025
the whole process was smooth and easy
DAVISON, MI
Landri B|2026 GMC Terrain
Confirmed Sales Customer
7/15/2025
I cannot say enough good things about Tim and Pam! It was the best car buying experience I’ve ever had, you have a great team!
CLARKSTON, MI
Mark A|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
7/15/2025
Jenny Mullins in service is great, one of the reasons I go to you for service.
FENTON, MI
Larry P|2024 Buick Encore GX
Confirmed Service Customer
7/16/2025
The young man was very courteous. Waiting room was clean. The popcorn was good.
DURAND, MI
Steven E|2025 GMC Sierra 1500
Confirmed Sales Customer
7/16/2025
From start to delivery everything was excellent. Nick is the best!!
DAVISON, MI
Jane T|2023 Buick Envision
Confirmed Service Customer
7/17/2025
Always friendly service, and completed quickly while I waited in the showroom. Best service team!
BRIGHTON, MI
Suzanne B|2025 Buick Encore GX
Confirmed Sales Customer
7/17/2025
Friendly, knowledgeable staff. Process was smooth and efficient. Michael Oertel did a good job of presenting options.
LINDEN, MI
Pepper B|2024 Buick Enclave
Confirmed Service Customer
7/2/2025
You make it so easy
BRIGHTON, MI
Kelly E|2025 Buick Envision
Confirmed Sales Customer
7/2/2025
Great service. Attentive and got the deal done quickly
BURTON, MI
Wayne T|2025 GMC Sierra 1500
Confirmed Service Customer
7/3/2025
I did wrong. I dropped the truck off for an oil change, and it was ready before expected.
GAINES, MI
Joseph P|2025 Buick Enclave
Confirmed Service Customer
7/6/2025
Great explanation of the service performed and very friendly staff.
FENTON, MI
Jane M|2025 Buick Envision
Confirmed Sales Customer
7/7/2025
Nick Ruffalo was very nice and attentive to my needs. He answered all my questions.
HOLLY, MI
John F|2025 Buick Enclave
Confirmed Sales Customer
7/14/2025
Accommodating, responsive and pleasant.
HOLLY, MI
Kevin W|2025 GMC Sierra 1500
Confirmed Service Customer
7/15/2025
Fast and friendly!
HOLLY, MI
Victor A|2023 GMC Sierra 1500
Confirmed Service Customer
7/17/2025
Great service. Very professional and courteous advisor.
HOLLY, MI
Matthew M|2024 Chevrolet Trailblazer
Confirmed Service Customer
7/18/2025
Mobile service was great, excellent care and wonderful technician
ANN ARBOR, MI
Rickey D|2024 GMC Canyon
Confirmed Service Customer
7/22/2025
Great service
HOWELL, MI
Mary T|2025 Chevrolet Equinox
Confirmed Service Customer
7/23/2025
Very nice service greeters.
LINDEN, MI
Kenneth S|2024 GMC Acadia
Confirmed Service Customer
7/23/2025
Awesome staff , very helpful and knowledgeable. Willingness to work with customers exemplifies extraordinary service. Well done!!!!!! And thank you
HOLLY, MI
Terry D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/24/2025
Dustin was very understanding and informative, he took the time to address my concerns and provide answers for me. Page was able to get me a loaner to use while my truck was being looked at. Everyone I have come in contact with at Randy Wise have been very courteous and informative.
MILFORD, MI
Kipp S|2023 Buick Envision
Confirmed Service Customer
7/25/2025
Had a scheduled Oil change appointment and from time I pulled in I was out in 35 minutes
LINDEN, MI
Tamera S|2025 Buick Enclave
Confirmed Sales Customer
7/25/2025
Everything was great
HOLLY, MI
Sarah F|2017 GMC 1500 Sierra
Confirmed Service Customer
7/18/2025
My AC and tire pressure monitor failed before I parked it in my driveway the first day I bought this vehicle. This dealership refused to take any accountability for these items not being checked carefully and fixed on a used vehicle prior to selling it. Being as though it’s is a used vehicle they refused to cover the repair charges. I was told and written in my contract that the rust and paint chips would be fixed, that too was not done.
DURAND, MI
Donald W|2025 GMC Sierra 1500
Confirmed Service Customer
7/18/2025
this is a great idea the two gentlemen were polite and respectful and did a good job and clean,
HARTLAND, MI
David D|2023 Buick Envision
Confirmed Service Customer
7/21/2025
Very professional service. York was performed very timely
SOUTHGATE, MI
Julie T|2024 GMC Yukon XL 1500
Confirmed Service Customer
7/23/2025
Everything went well
FENTON, MI
Lee Ann L|2019 GMC Canyon
Confirmed Service Customer
7/24/2025
Great I got in early and was done quickly
HOLLY, MI
Todd B|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/26/2025
1.5 hours for a oil change and tire rotation with an appointment is too long.
SWARTZ CREEK, MI
Thomas D|2025 GMC 1500 Sierra
Confirmed Sales Customer
7/31/2025
Easy no pressure saled
FLINT, MI
Andrew J|2025 GMC 1500 Sierra
Confirmed Sales Customer
8/1/2025
Sales staff was excellent. They listened to my needs and desires. It was a great experience.
LAPEER, MI
Derek P|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/2/2025
Fast friendly service
WALLED LAKE, MI
Pepper B|2024 Buick Enclave
Confirmed Service Customer
8/12/2025
This is the best. You come to me. How much more customer oriented could a company be. Absolutely excellent!!
BRIGHTON, MI
Vesna G|2016 Buick Enclave
Confirmed Service Customer
8/12/2025
Always a great experience. The service advisors are really friendly and informative.
FENTON, MI
Ronald P|2025 GMC Sierra 1500
Confirmed Sales Customer
8/12/2025
Oliver and his team our top notch
CLIO, MI
David D|2019 Buick Encore
Confirmed Service Customer
8/13/2025
Our last visit was covered by our extended warranty. The service is always exceptional. We couldn't be more satisfied.
LINDEN, MI
Eric K|2021 GMC 1500 Sierra
Confirmed Service Customer
8/13/2025
Fast friendly
FLUSHING, MI
Joelle L|2024 GMC Acadia
Confirmed Service Customer
7/30/2025
I recently had an oil change completed with the Randy Wise Mobile service team! They came to my workplace and completed the service on my vehicle right there in the parking lot. So convenient! Can't beat the customer service at Randy Wise- highly recommend!
CLARKSTON, MI
William C|2024 Buick Enclave
Confirmed Service Customer
7/30/2025
Did not wash my car after paying 104 dollars you used too
LINDEN, MI
Marc M|2025 Buick Envision
Confirmed Sales Customer
8/2/2025
All expectations met
ROCHESTER, MI
Kaye B|2026 Buick Encore GX
Confirmed Sales Customer
8/10/2025
Friendly service. Very knowledgeable. Employees we’re always available.
FLUSHING, MI
Gretchen J|2024 GMC Terrain
Confirmed Service Customer
8/10/2025
Oliver was such a professional as he comforted me after my accident and had a loaner car delivered right away. He also took into account my need for a less expensive lease. I am so grateful for that. Such an optimistic and loyal individual!
CANTON, MI
Scott T|2026 GMC Terrain
Confirmed Sales Customer
8/10/2025
Tim Stein took care of everything without any hesitation. He is a great salesman!
GAINES, MI
Daniel G|2025 GMC Sierra 1500
Confirmed Sales Customer
8/10/2025
Everything went as stated and planned.
DAVISBURG, MI
Daniel H|2025 GMC Sierra 1500
Confirmed Sales Customer
8/11/2025
Perfectly smooth. Everything explained in detail. Exceptional staff at this dealership, very professional. It was a pleasure working with them. My highest regard to Nick Ruffolo for the work he did for me. This is a great dealership, two thumbs up!!
ALMONT, MI
Aaron W|2020 GMC Terrain
Confirmed Service Customer
8/12/2025
Good customer service
FENTON, MI
Lori G|2025 Buick Envision
Confirmed Sales Customer
8/13/2025
Service was great and couldn’t be happier with the car
HOWELL, MI
Daniel M|2025 GMC Canyon
Confirmed Sales Customer
8/13/2025
Charlie Burgess was a joy to work with. Had the right answers to all my questions.
LAPEER, MI
Robert A|2020 GMC 2500HD Sierra
Confirmed Service Customer
8/14/2025
Just danny
SOUTH LYON, MI
David H|2024 GMC Sierra 1500
Confirmed Service Customer
8/15/2025
Randy Wise Fenton continues to go above & beyond for customer service. They got my vehicle in quickly and finished the job promptly. I was able to make my appointments the rest of the day.
GRAND BLANC, MI
Kenneth A|2024 GMC Canyon
Confirmed Service Customer
8/15/2025
Bought my new Canyon April 2025(Al Serra). From day one off the lot the windshield wipers were awful, leaving streaks, and the truck pulled heavily to the left. Oil change, Tire balance/rotation and new windshield wipes have improved my driving experience. Very pleased, thank you. I will be back
LINDEN, MI
Andrew R|2025 GMC 1500 Sierra
Confirmed Sales Customer
8/16/2025
Dave is the best
HOWELL, MI
Nic G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/18/2025
Great visit. Needs AC repair. Jenny was transparent and didn’t try to upsell. Issue was resolved timely.
FENTON, MI
Thomas T|2024 GMC Terrain
Confirmed Service Customer
8/18/2025
Always professional
LINDEN, MI
Gayla B|2025 Buick Encore GX
Confirmed Service Customer
8/18/2025
Very helpful and wonderful service
NOVI, MI
Michael K|2023 GMC Terrain
Confirmed Service Customer
8/18/2025
Got immediate service and they were finished ahead of schedule. Service tech Don knew his stuff and took care of me
LINDEN, MI
Colleen G|2019 GMC Acadia
Confirmed Service Customer
8/21/2025
Professional and honest. The absolute best dealer. Worth the drive from wherever you live!
ROCHESTER HILLS, MI
Irv K|2012 Chevrolet Equinox
Confirmed Service Customer
8/21/2025
The team was professional.
FENTON, MI
George Z|2024 Buick Envista
Confirmed Service Customer
8/22/2025
Made appointment online, when I arrived I was greeted and the process started immediately. The process was very efficient.
HOLLY, MI
Aaron B|2019 Buick Enclave
Confirmed Service Customer
8/23/2025
As always super friendly, and great service
FENTON, MI
Pamela B|2020 GMC 1500 Sierra
Confirmed Service Customer
8/25/2025
Always great service
DAVISBURG, MI
Constance F|2019 Buick Encore
Confirmed Service Customer
9/7/2025
They were friendly and courteous and did what I asked for on my car.
FENTON, MI
Gloria S|2025 GMC Sierra 1500
Confirmed Sales Customer
9/7/2025
I love Oliver and Jonathan they just do good.
FENTON, MI
Linda F|2024 Buick Encore GX
Confirmed Service Customer
9/8/2025
Brought in my vehicle due to low PSI in the right rear tire. Constantly refilling air to obtain 35 PSI as recommended. The vehicle panel continued to claim right front tire. Wrong! The dealership obtained a nail/screw from the right rear tire. They patched/fixed that tire. Great service/work! Professional people.
GRAND BLANC, MI
Carole G|2025 Buick Envision
Confirmed Sales Customer
8/14/2025
Tim was very kind and knowledgeable and Pam has also been very helpful.
SUMMERFIELD, FL
Drake P|2025 Buick Envision
Confirmed Sales Customer
8/15/2025
Great communication, great training given on any changes to technology and the paperwork is ready and easy to complete. Oliver and his team are great to deal with. I think it has been 8-10 cars so far with him and the dealership. Grateful for the exceptional service and support.
BYRON CENTER, MI
Margaret M|2025 Buick Enclave
Confirmed Sales Customer
8/15/2025
Charlie was awesome!!!
WHITMORE LAKE, MI
Barbara K|2025 Chevrolet Blazer
Confirmed Service Customer
8/15/2025
Polite service advisors, work finished in a reasonable time.
HARTLAND, MI
Jill D|2020 Buick Envision
Confirmed Service Customer
8/15/2025
Tire repair and new tire lock
GRAND BLANC, MI
Mary W|2024 Buick Enclave
Confirmed Service Customer
8/17/2025
Had an appointment for complete detailing and maintenance (oil change, tire rotation). Was greeted very warmly by service personnel (Dustin). He made sure that transportation home had been provided.
GRAND BLANC, MI
Mariane C|2025 Buick Enclave
Confirmed Sales Customer
8/17/2025
As always excellent care and attention by Oliver, Jonathon and Katie! Thanks for helping me!!
FLUSHING, MI
Stacey V|2023 GMC Terrain
Confirmed Service Customer
8/18/2025
My experience was really good. Mike, my technician was great! I appreciated all of his help. Checked me in fast and answered all of my questions.
FENTON, MI
Darwin S|2021 Buick Enclave
Confirmed Service Customer
8/19/2025
Mike in service is the best. He goes out of his way to make sure everything goes smoothly. Can’t say enough good about him.
HOLLY, MI
Frank M|2025 Buick Envista
Confirmed Service Customer
8/19/2025
Excellent Service. Quick Turnaround. Sean is the best sales rep in the state! :)
DAPHNE, AL
Christine T|2024 Buick Envista
Confirmed Service Customer
8/20/2025
The easiest service I've ever experienced!
GRAND BLANC, MI
Ronald L|2022 GMC 1500 Sierra
Confirmed Service Customer
8/25/2025
Great, as always.
FLINT, MI
Eric S|2025 GMC Sierra EV
Confirmed Sales Customer
9/9/2025
I worked with Dave and Kristin and they were exceptional. I love the fact that I was able to complete the purchase process virtually and have the vehicle delivered to my house. Saved us so much time!!
NORTHVILLE, MI
Robert R|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/9/2025
Easy, convienient appointment and the work was completed quickly.
FENTON, MI
George N|2023 Chevrolet Traverse
Confirmed Service Customer
9/10/2025
Quick and timely service.
HOLLY, MI
Carol M|2024 Chevrolet Trax
Confirmed Service Customer
9/11/2025
Great service
FENTON, MI
Robert F|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/11/2025
One phase of my service that I was disappointed in, I asked if they greased the fittings with my oil change? She told me they did, and that she would make a note to make sure that they did it. However, when the service was complete, I checked my grease fittings, no grease just dirt. This is the second time I asked them to grease my fittings. That part of my oil change was a disappointment! Other than that all was well!
HOLLY, MI
Lisa H|2021 Buick Envision
Confirmed Service Customer
9/11/2025
I had an oil change and tire rotation
LINDEN, MI
Kathryn M|2016 Buick Verano
Confirmed Service Customer
9/11/2025
Everything worked out fine in the end, but there was a mix-up about which day my scheduled service was. We had agreed “Tuesday.” But because your appt confirmation text just says a date without a day of the week, I failed to notice that that date was actually wrong. If that text would have also said “Monday,” I would have quickly noticed the error. Please consider doing this improvement for the appt confirmation system.
DURAND, MI
David W|2024 GMC Yukon XL 1500
Confirmed Service Customer
9/12/2025
Polite professional and efficient
CORPUS CHRISTI, TX
Mark P|2026 Buick Enclave
Confirmed Sales Customer
9/13/2025
We recently purchased a new Buick Enclave from Randy Wise Buick GMC, and once again the experience was nothing short of excellent. From start to finish, the sales team led by Tim Stein went above and beyond to make the process smooth and enjoyable. Our salesman, Brody, was professional, knowledgeable, and truly focused on making sure we found exactly what we wanted. The pricing was outstanding, and the level of customer service we received gave us complete confidence in our purchase. Larry White, GM, and his entire team continue to set the standard for how a dealership should treat its customers. Every time we work with them, it reinforces why we keep coming back. After many years of positive sales experiences here, we can confidently say that Randy Wise Buick GMC is the dealership you can trust for honesty, value, and genuine customer care. Highly recommend!
COMMERCE TOWNSHIP, MI
Nicholas M|2023 GMC Acadia
Confirmed Service Customer
9/15/2025
Always a pleasure!
FENTON, MI
Linda L|2025 Buick Envision
Confirmed Sales Customer
9/16/2025
Kindest and most helpful dealership
SWARTZ CREEK, MI
Concepcion D|2020 Buick Envision
Confirmed Service Customer
9/9/2025
Very attentive on day of service. Easy to make appointment. Professional service, & very knowledgeable & helpful.
BURTON, MI
Karen B|2025 Buick Envision
Confirmed Sales Customer
9/10/2025
excellent!!!!
SWARTZ CREEK, MI
Laura S|2023 Buick Envision
Confirmed Service Customer
9/11/2025
Easy to make appointment. Arrived before scheduled time. Car was taken in pretty quick and oil change was done in a timely manner. Friendly staff and easy appointment
HARTLAND, MI
Charles B|2025 Buick Enclave
Confirmed Service Customer
9/11/2025
Staff always treats you courteously and are always friendly.
FENTON, MI
Jaimee D|2025 Buick Envision
Confirmed Sales Customer
9/11/2025
Everyone was friendly, helpful and fair
FENTON, MI
Carol G|2024 Buick Encore GX
Confirmed Service Customer
9/12/2025
Had to bring it in twice I guess so they could see it was a problem.
HOWELL, MI
Donald C|2025 Buick Envision
Confirmed Sales Customer
9/15/2025
It went real well no issues
FENTON, MI
Marc D|2023 Buick Enclave
Confirmed Service Customer
9/15/2025
fast excellent service
DAVISBURG, MI
Beryl R|2017 Buick Envision
Confirmed Service Customer
9/16/2025
In and out. No fuss!
FENTON, MI
Gary B|2021 GMC 1500 Sierra
Confirmed Service Customer
9/17/2025
The sales and service teams are excellent at Rany wise. The communication and care that they gave me was much apricated. I would recommend Randy Wise to anyone.
BRIGHTON, MI
Lorraine A|2019 Buick Envision
Confirmed Service Customer
9/17/2025
They did a great job fixing my car
FLINT, MI
Thomas Q|2024 Buick Encore GX
Confirmed Service Customer
9/17/2025
Went in for an oil change. Got in right away no wait. They serviced my vehicle within an hour and even washed it for me. Awesome.
WATERFORD, MI
Susan L|2024 GMC Canyon
Confirmed Service Customer
9/19/2025
Jenny was great at check in. Visit quick and easy
ORTONVILLE, MI
David H|2016 GMC Yukon
Confirmed Service Customer
9/19/2025
It seems like they take way too long to resolve the problem.
HARTLAND, MI
Mark A|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
9/23/2025
Jennie Mullins was excellent. Good job to the mechanic that fixed my truck too.
FENTON, MI
Vincent H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/16/2025
Fast easy service and friendly employees
FENTON, MI
Melissa D|2023 Buick Envision
Confirmed Service Customer
9/18/2025
Friendly people that go above and beyond.
DAVISON, MI
Lester B|2022 GMC Canyon
Confirmed Service Customer
9/18/2025
Oil change tire rotation. Had appointment, In time. Work completed in timely manner
GRAND BLANC, MI
Sarah D|2023 GMC Terrain
Confirmed Service Customer
9/18/2025
Fit me in for the oil change when I mistakenly scheduled it at the Clio dealer.
FENTON, MI
Deborah W|2026 GMC Terrain
Confirmed Sales Customer
9/23/2025
My sales representative Michael Oertel was delightful to work with, he communicated updates on my new vehicle in a timely fashion. I do not appreciate being 'encouraged' to fiance/lease my vehicle and being pitched a crazy number of add-on services (up to $30K if I had signed up for the whole list). Lastly, I am surprised that after spending almost $40K on a new vehicle I had to spend $85 to get an owners manual.... you should stock them in your parts department and provide to buyers who want one.
CLARKSTON, MI
David R|2023 Buick Envision
Confirmed Service Customer
9/25/2025
Always good service
HOWELL, MI
Anna H|2026 Buick Enclave
Confirmed Sales Customer
9/25/2025
Very good service
GREGORY, MI
Robert A|2020 GMC 2500HD Sierra
Confirmed Service Customer
10/7/2025
Great
SOUTH LYON, MI
Daniel S|2024 Buick Enclave
Confirmed Service Customer
10/7/2025
Professional & prompt service
BRIGHTON, MI
Mary L|2022 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
Everything we requested was done and done quickly. We are very happy with the services we received.
HOWELL, MI
Mark C|2024 GMC Terrain
Confirmed Service Customer
10/13/2025
Service and sales are the best!
SWARTZ CREEK, MI
James M|2021 GMC Yukon XL
Confirmed Service Customer
10/14/2025
Knowlegable, and friendly customer service personnel.
FENTON, MI
Steven O|2025 GMC Sierra 1500
Confirmed Service Customer
10/14/2025
nice and easy
FLUSHING, MI
Stephanie M|2022 Buick Encore GX
Confirmed Service Customer
10/14/2025
I had an appointment for oil change and to check my key fob, forgot about it until it was almost time to be there. Called to see if another time was available and the guy in service said just get here as soon as you can and we'll get it taken care of for you. He was great, I waited a couple weeks to get my car in and almost blew it. Thank you for taking care of me and my car and even washing it was a great suprise. Much appreciated, thank you!
FOWLERVILLE, MI
Gary F|2026 GMC Sierra 1500
Confirmed Sales Customer
9/23/2025
Welcoming and timely service!
PINCKNEY, MI
Joseph S|2026 GMC Yukon
Confirmed Sales Customer
9/23/2025
Everyone was very professional and courteous. They were on top of every aspect of our purchase.
FENTON, MI
Dale P|2026 GMC Terrain
Confirmed Sales Customer
9/24/2025
Great price, great experience.
FENTON, MI
Leonel T|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/25/2025
Very good service and comfortable waiting area
HOLLY, MI
Michael O|2025 Buick Envista
Confirmed Service Customer
9/26/2025
Great service.
FENTON, MI
Gregg R|2023 GMC Sierra 1500
Confirmed Service Customer
9/29/2025
Car had to be towed in. Mike kept me informed on status. Repairs completed timely. As always great experience. The experience with GM roadside was terrible. But Mike and the TEAM were great.
FENTON, MI
Stephen P|2025 GMC SIERRA EV
Confirmed Sales Customer
10/8/2025
Everyone from sales to finance to service has been very kind & helpful. Very refreshing.
HASLETT, MI
Joseph P|2020 Buick Enclave
Confirmed Service Customer
10/8/2025
very professional and courteous. Met their time estimate. Did an excellent job car looks new. Convinced the insurfance of the best way to dol the job.
FENTON, MI
Diana F|2024 Buick Encore GX
Confirmed Service Customer
10/9/2025
Fast service while I waited. Got a free car wash and everyone very polite.
FENTON, MI
Thomas J|2025 GMC Terrain
Confirmed Service Customer
10/10/2025
Jenny took very good care of me
FENTON, MI
Shawn O|2025 Buick Encore GX
Confirmed Sales Customer
10/14/2025
It was fantastic! The team went above and beyond, both in getting the best price and payment for me, and also making the process easy for me.
LINDEN, MI
Veronica C|2025 GMC Sierra 1500
Confirmed Service Customer
10/15/2025
I brought my 2025 GMC Sierra in for an oil change and tire rotation. I set the appointment up on line. It was so easy. I arrived and was greeted right away by Mike Skodak. He was friendly and efficient. He took my information and I waited for it to be done. As soon as it was done Mike notified me and I was on my way!
FENTON, MI
Kristie D|2024 GMC Terrain
Confirmed Service Customer
10/16/2025
All around easy process from online appointments, quick checking, and relatively fast service. Plus, waiting room is comfortable while waiting for car servicing to be completed.
SWARTZ CREEK, MI
Scott H|2022 Chevrolet Blazer
Confirmed Service Customer
10/16/2025
Great experience in and out service members are incredible at this dealership
HARTLAND, MI
Julie M|2025 Buick Envision
Confirmed Sales Customer
10/20/2025
Tim, Pam and Brody were all very helpful.
FENTON, MI
Jodi P|2026 GMC Canyon
Confirmed Sales Customer
10/21/2025
Kristen is the BEST! She went above and beyond for me. Actually the whole staff was amazing.
WHITMORE LAKE, MI
Penelope M|2024 GMC Terrain
Confirmed Service Customer
10/22/2025
Everyone very attentive to my needs.
FLUSHING, MI
William N|2022 GMC Canyon
Confirmed Service Customer
10/23/2025
Appointment time was met. Vehicle repair completed in a timely manner. Coffee in waiting area
HOLLY, MI
Calvin R|2022 GMC 3500HD Sierra
Confirmed Service Customer
10/24/2025
I stopped in because the left rear tire of our GMC 3500 was loosing air. Mr Mike Skodak was able to work me in and the technician found a screw in the tire. They repaired it under our CNA warrenty policy. Pleasure to work with nice people. Thank you again.
FLUSHING, MI
Nicole B|2019 GMC Terrain
Confirmed Service Customer
10/24/2025
Mike was great, fast service
FENTON, MI
Renee S|2021 Buick Encore GX
Confirmed Service Customer
10/26/2025
Service was performed in a timely manner. Don kept me informed and was very considerate!
FENTON, MI
Kevin W|2025 GMC Sierra 1500
Confirmed Service Customer
10/28/2025
Fast & Friendly
HOLLY, MI
Deborah H|2018 Chevrolet Equinox
Confirmed Service Customer
10/28/2025
Oil change
LINDEN, MI
Michael M|2018 GMC 1500 Sierra
Confirmed Service Customer
10/28/2025
Well who is this Dustin guy in service??He is always on top of things, he is timely, he is prompt, he is informative, he is thorough, he is detailed, he goes above and beyond, he is diligent, he is the best!! He is Dustin in service. Thank you
FENTON, MI
Travis H|2021 GMC Canyon
Confirmed Service Customer
11/1/2025
Jenny and Paige were very helpful and made the process efficient. I also appreciated the information and level of communication that Jenny provided while my vehicle was being serviced.
HOWELL, MI
James H|2026 GMC Sierra 1500
Confirmed Sales Customer
11/2/2025
Pam Baldes took care of everything. Her assisting me with the purchase of my truck was great.
BELLAIRE, MI
Frank B|2024 GMC Acadia
Confirmed Service Customer
11/3/2025
The dealership worked with me to make sure that the problem with my vehicle was fixed to my satisfaction. Jenny my service advisor was wonderful and made sure she stayed in touch with me throughout the time my vehicle was being serviced.
GRAND BLANC, MI
Kory S|2017 Chevrolet Malibu
Confirmed Service Customer
10/18/2025
Really nice service from your employee I asked to have my car washed and I totally assumed I would be charged for that and it was free. I was not hassled or lectured about going so far over my recommended oil change miles I appreciate that also they didn't try to upsell me on any filters or anything like that! Very happy with your service!
MOUNT MORRIS, MI
Ronald G|2026 Buick Encore GX
Confirmed Sales Customer
10/19/2025
Answered all questions and assured me of always there when needed
LINDEN, MI
Charles H|2024 Buick Encore GX
Confirmed Service Customer
10/21/2025
Friendly people and fast service.
BURTON, MI
Mary S|2023 Buick Envision
Confirmed Service Customer
10/22/2025
My scheduled service was performed in a timely and professional manner.
FENTON, MI
Jeffrey L|2026 GMC Sierra 1500
Confirmed Sales Customer
10/23/2025
The only issue experienced was the wait for financing, but I believe the finance person had to step out for a while. Also, this is only the 2nd new vehicle I've ever purchased, so maybe this is usual. We were at the dealership for about 5 hours total, and very hungry!
PINCKNEY, MI
Timothy C|2014 Buick Regal
Confirmed Service Customer
10/23/2025
Awesome experience. Ready on time
WHITMORE LAKE, MI
Theresa A|2020 Buick Enclave
Confirmed Service Customer
10/24/2025
Don Beaty kept me informed on my vehicle and in the waiting room everyone was kind and friendly!
LAPEER, MI
Shelbia G|2017 Buick Encore
Confirmed Service Customer
10/25/2025
Awesome
FENTON, MI
James P|2026 GMC Terrain
Confirmed Service Customer
10/25/2025
Great customer service
BRIGHTON, MI
Gene T|2016 GMC 1500 Sierra
Confirmed Service Customer
11/1/2025
Oil change service appointment went great as always. Courteous, quick and friendly service. Thank you
BURTON, MI
Scott C|2021 Chevrolet Tahoe
Confirmed Service Customer
11/1/2025
Tim is the best. Always forward thinking.
BRIGHTON, MI
Jay K|2023 GMC Sierra 1500
Confirmed Service Customer
11/4/2025
Professional staff
GAINES, MI
Marlene D|2024 Chevrolet Blazer
Confirmed Service Customer
11/4/2025
👍🏼
SWARTZ CREEK, MI
John F|2025 Buick Enclave
Confirmed Service Customer
11/4/2025
Had 2:30 appointment and was out the door by 3:30 after oil/filter change, tire rotation and car wash. Can’t ask for more.
HOLLY, MI
Amy R|2026 GMC Yukon
Confirmed Sales Customer
11/4/2025
Great experience, we were so impressed with the friendliness, knowledge & ease of buying our vehicles. We especially liked Charlie Burgess & the receptionist at the entrance in Fenton.
DEWITT, MI
Dennis B|2022 GMC 2500HD Sierra
Confirmed Service Customer
11/6/2025
Service was excellent.
GRAND BLANC, MI
Bruce H|2025 GMC Sierra 1500
Confirmed Service Customer
11/6/2025
Great
FENTON, MI
Michael G|2024 GMC Sierra 3500 HD
Confirmed Service Customer
11/6/2025
The service advisor listened to my requests, and the service team completed them. Despite the distance to the dealership, they provided excellent round-trip transportation with great drivers.
HOWELL, MI
Dachelle N|2019 GMC Acadia
Confirmed Service Customer
11/11/2025
I came in for brakes all way around, tire monitor system and Stabiltrac message on the dash....week of October 9th. Paid $1100 in parts $1200 in labor for a days work. Two weeks later both lights are back on and brakes screeching very loudly. Two more tire sensors and the hushed my brakes. And The Stabilitrac is still on. I appreciate the effort that was made by the staff but my car does need one more once over for the Stabiltrac popping on after my car goes into Auto Stop...when it kicks back in, the Stabilitrac Service Soon lights up. It only happens after an Auto Stop. What I mean by Auto Stop is (example:) I'm sitting at the traffic light and the car goes completely off meaning Auto Stop and then when it's time to move forward and I let my foot up off the brake to press the gas. The car restarts and during the restart is when the Service Stabilitrac light pops up and the car does a thing.
FLINT, MI
Gregory E|2021 Buick Encore GX
Confirmed Service Customer
11/12/2025
I went in to get the oil changed and tires rotated Mike was super helpful.
LINDEN, MI
Christopher M|2023 Buick Envision
Confirmed Service Customer
11/19/2025
Prompt service. Dustin do a nice job explaining my options. Work was completed in a timely manner
CLARKSTON, MI
Michael D|2024 GMC Acadia
Confirmed Service Customer
11/19/2025
Fast Friendly Service
DAVISON, MI
Joel B|2025 Buick Envision
Confirmed Sales Customer
11/21/2025
Experience was great with no hassles or challenges to confront.
BRIGHTON, MI
Nancy H|2023 Buick Envision
Confirmed Service Customer
11/21/2025
The service department went out of their way to make my visit convenient and timely.
FENTON, MI
Brian K|2017 GMC Yukon XL
Confirmed Service Customer
11/21/2025
Easy scheduling, friendly service techs, quick service timings, and constant communication on any issues found.
LINDEN, MI
Vicki C|2018 Buick Envision
Confirmed Service Customer
11/5/2025
Always a good experience! Mike is so patient to explain everything.
LINDEN, MI
Debra S|2025 Buick Encore GX
Confirmed Sales Customer
11/5/2025
I was treated respectfully and had an excellent leasing experience.
FLUSHING, MI
Thomas W|2026 Chevrolet Equinox
Confirmed Service Customer
11/7/2025
Brought vehicle for what seemed to be a draft on front passenger side. Thought maybe the seal was not tight. Met by service personnel as I entered and he knew why I was there. Don was very pleasant and made sure that he would check everything out to be sure the issue was addressed and it was.
GRAND BLANC, MI
Douglas S|2020 Buick Enclave
Confirmed Service Customer
11/7/2025
I didn’t know that there was maintenance due and was glad they let me know.
FENTON, MI
Erick R|2026 GMC Sierra 1500
Confirmed Sales Customer
11/10/2025
Attention provided by Nick Ruffolo was exceptional
HOLLY, MI
Robert A|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/12/2025
just great great
SOUTH LYON, MI
Phyllis P|2024 Buick Envision
Confirmed Service Customer
11/20/2025
As usual, my experience was terrific.
MILFORD, MI
Alando B|2018 GMC Yukon
Confirmed Service Customer
11/22/2025
I am exceptionally delighted with the service from Randy Wise service team. Thank you Paige and Don for understanding my problem with Todd Wenzel dealership fraud policy and practices. You guys are 5 STAR no question.
REDFORD, MI
David S|2026 GMC Sierra 2500 HD
Confirmed Service Customer
11/22/2025
Great service dependable info on the vehicle I wanted
WEST BLOOMFIELD, MI
Ikkia M|2022 Buick Encore
Confirmed Service Customer
11/24/2025
I don’t feel like it was full inspected and it’s driving funny
FLINT, MI
Dan O|2023 GMC Acadia
Confirmed Service Customer
11/24/2025
Everyone is very friendly and helpful.
LINDEN, MI
David M|2025 GMC Sierra 1500
Confirmed Service Customer
11/25/2025
The entire staff is wonderful. Starts with my sales staff, Tim and Brody always go above and beyond. The body shop Matt and Tyler consistently keep me up to date on the progress of my repairs.
GRAND BLANC, MI
Michael T|2020 Buick Encore GX
Confirmed Service Customer
11/25/2025
My experience has always been 100% at Randy Wise Service for the past 20+ years. Same for this oil change
FENTON, MI
Thomas Y|2025 Buick Enclave
Confirmed Service Customer
11/25/2025
Not very happy with General Motors and my vehicle, but the service from Randy Wise was excellent!
FENTON, MI
Cheryl M|2023 Buick Envision
Confirmed Service Customer
11/25/2025
The Service Dept personnel are friendly, helpful and efficient. Christmas movies were playing on the TV, while I waited for my car.
LINDEN, MI
Pamela J|2021 Buick Encore GX
Confirmed Service Customer
12/4/2025
Thank you for the free oil change!
HOLLY, MI
Frederick F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/4/2025
You are always great
FLUSHING, MI
Dustan C|2023 GMC Yukon XL 1500
Confirmed Service Customer
12/5/2025
Dustin Thibault in service does a great job!
SOUTH LYON, MI
Faye M|2022 Chevrolet Equinox
Confirmed Service Customer
12/5/2025
Quick, complete, and friendly service. Everything was good.
LINDEN, MI
Kathryn M|2016 Buick Verano
Confirmed Service Customer
12/8/2025
The Randy Wise Fenton service team is consistently A+. But the online appt scheduling system has serious problems. It was all easy and perfect-looking at my end and I got a appt confirmation text. But it then apparently fell into a black hole, as I found out when I showed up. Fortunately the service team could fit me in and it turned out very well by luck, but these IT system failures can cause serious aggravation for all.
DURAND, MI
Curtis P|2018 Buick Encore
Confirmed Service Customer
12/9/2025
1
HOWELL, MI
Jeffrey L|2026 GMC Terrain
Confirmed Sales Customer
12/10/2025
Katie was wonderful
IMLAY CITY, MI
Thomas L|2026 GMC Terrain
Confirmed Sales Customer
12/10/2025
We got a fair price for our trade in and a nice deal on a GMC Terrain. They also informed use on how to get my wife's late father GM discount
LINDEN, MI
Anita B|2022 Chevrolet Colorado
Confirmed Service Customer
12/10/2025
Your team members are super kind! Your service crew are speedy with their service!! Extremely happy with everyone there!!
HOWELL, MI
Randal R|2025 Buick Envista
Confirmed Sales Customer
12/12/2025
Kristin and Brad were great. Very helpful and accommodating. Not pushy. The whole process was smooth and accurate. I made a decision to purchase locally, regardless the cost, and was pleased to see that Randy Wise had the best price. Buy local!
FENTON, MI
Robert K|2024 Buick Enclave
Confirmed Service Customer
12/12/2025
I came in for an oil change and tire rotation and an exhaust leak. It’s all fixed now and good to go.
GRAND BLANC, MI
Pepper B|2024 Buick Enclave
Confirmed Service Customer
12/13/2025
They are extremely easy to work with. Very customer oriented
BRIGHTON, MI
Monica A|2021 Buick Enclave
Confirmed Service Customer
11/23/2025
All fine. No issues.
LINDEN, MI
Roxanna C|2025 Chevrolet Equinox
Confirmed Service Customer
12/5/2025
Went for oil change and tire rotation- Didn't even get half way home when a banner came across the speedometer stating service tire system monitor with a flashing yellow horseshoe shaped image with an exclamation point in it. Had to call dealership and go back to Fenton to get it taken care of.
SWARTZ CREEK, MI
James A|2024 Buick Enclave
Confirmed Service Customer
12/7/2025
It took a few phone calls to finally get an appointment but once we did all went smoothly. Very impressed with Dustin. He took care of a problem that was found during routine maintenance.
BRIGHTON, MI
Brian C|2025 GMC Acadia
Confirmed Service Customer
12/8/2025
The check-in process was efficient and easy. The vehicle maintenance was done well & quickly. I was treated as a valued customer.
ROCHESTER HILLS, MI
James C|2023 GMC Terrain
Confirmed Service Customer
12/10/2025
The oil change was quick and easy
BRIGHTON, MI
Shakela C|2024 Buick Envista
Confirmed Service Customer
12/12/2025
I brought my car in to get my speaker fixed that went out. Picked my car up 2 days later and my speaker still is broken
FLINT, MI
Paul H|2024 GMC Canyon
Confirmed Service Customer
12/15/2025
Friendly staff relaxing waiting area
LINDEN, MI
Stephen P|2025 GMC SIERRA EV
Confirmed Service Customer
12/15/2025
The repairs were excellent. However, I was a little dissapointed with the lack of EV charge on my vehicle with a know pick up time. It also would've been nice to have a quick wash on the vehicle.
HASLETT, MI
Patricia B|2024 GMC Terrain
Confirmed Service Customer
12/17/2025
Timely
GRAND BLANC, MI
Sally H|2017 Buick Enclave
Confirmed Service Customer
12/19/2025
Went in for a recall...the got it done very fast...great service
LINDEN, MI
Michael O|2025 GMC Sierra 1500
Confirmed Service Customer
12/21/2025
Overall fantastic! As it always is
HOWELL, MI
Christine S|2025 Buick Enclave
Confirmed Service Customer
12/22/2025
Tim Stein was excellent- coordinated the work with Dustin in Service, who also did a great job. thanks!!
FENTON, MI
Anthony P|2026 GMC Sierra 1500
Confirmed Sales Customer
12/22/2025
Everyone was very helpful
WATERFORD, MI
Patrick S|2026 GMC Sierra 1500
Confirmed Sales Customer
12/23/2025
I have been purchasing vehicles for the past 10years from John Durand Sr and have always been treated well and have had great experience each time.
CHESTERFIELD, MI
Dana M|2025 Buick Envision
Confirmed Sales Customer
12/13/2025
Nick helped us secure the car we wanted at a price in our budget. Also was amazing to work with in buying our previous car. The staff was friendly and accommodating!
ROCHESTER, MI
Beckie S|2017 Buick Enclave
Confirmed Service Customer
12/14/2025
Professional and courteous
GAINES, MI
George N|2023 Chevrolet Traverse
Confirmed Service Customer
12/15/2025
Quick service and check on services needed/recommended.
HOLLY, MI
Ronald H|2023 GMC Sierra 1500
Confirmed Service Customer
12/18/2025
Great dealership, service is outstanding
FENTON, MI
Jennifer K|2026 GMC Yukon XL 1500
Confirmed Sales Customer
12/22/2025
Nick Ruffulo is always a pleasure to work with!
METAMORA, MI
Kylie B|2026 GMC Terrain
Confirmed Sales Customer
12/23/2025
Tim, Pam, Brody and Josh were amazing and I felt right at home
SWARTZ CREEK, MI
Ronald G|2013 Buick Verano
Confirmed Service Customer
12/23/2025
Fast service and friendly check in rep
LINDEN, MI
Scott K|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/24/2025
Just like every oil change, everyone was so nice! Only 45 minutes, then out the door. Only place I will go for my oil changes. Oh yeah, they also washed my dirty truck
FENTON, MI
Stacy S|2019 GMC Yukon
Confirmed Service Customer
12/24/2025
Everyone was professional and prompt helping me with my issue.
FLUSHING, MI
Amanda H|2026 GMC Terrain
Confirmed Sales Customer
12/24/2025
Brad and Kristen were on the spot with help
CANTON, MI
Derek P|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/24/2025
Very friendly service Took real good of me
WALLED LAKE, MI
Christopher L|2023 Buick Envision
Confirmed Service Customer
12/25/2025
Griffin provided a great mobile service experience!
BRIGHTON, MI
Jeremy P|2013 Buick Regal
Confirmed Service Customer
1/5/2026
Jake and the pre-owned team worked with me and did a great job!
CLARKSTON, MI
Paul S|2025 Buick Encore GX
Confirmed Service Customer
1/5/2026
Great people and fast, reliable service
FENTON, MI
Lori G|2025 Buick Envision
Confirmed Service Customer
1/5/2026
Went in for my first oil change and tire rotation they were quick
HOWELL, MI
Scott A|2026 GMC Sierra 1500
Confirmed Sales Customer
1/7/2026
Great experience, class act salesmen’s and stsff
DAVISON, MI
Susan J|2025 Buick Encore GX
Confirmed Service Customer
1/7/2026
I usually contact Pam at the dealership on Owen Road. She is always so helpful and sets up my appointments to suit my needs. Because I am disabled, it is extremely helpful to me that the dealership offers pick up and return of my vehicle when I need service. My exoerience with the dealership has been wonderful, everyone I have dealt with is very helpful and polite.
LINDEN, MI
Ayah S|2026 Buick Encore GX
Confirmed Sales Customer
1/7/2026
My experience at Randy Wise Buick was nothing short of exceptional and easily the best customer service I have ever received at any business, not just a car dealership. From start to finish, every interaction was thoughtful, professional, and genuinely customer-focused. Kristin is, without question, an outstanding sales associate and an incredible asset to the Randy Wise Buick team. Her ability to truly listen to our needs, communicate clearly, and thoroughly educate us on the vehicles was beyond impressive. She demonstrated a level of knowledge, patience, and professionalism that sets a standard other dealerships simply do not meet. Kristin’s kindness, authenticity, and natural ability to build a meaningful client–associate relationship made my husband and me feel valued and understood throughout the entire process. This was unlike any car-buying experience we have ever had. Our experience with Brad, the Sales Manager, was equally phenomenal. It was immediately clear that customer satisfaction is his top priority. He went above and beyond to ensure we were receiving the best possible deal, taking the time to explain everything clearly and efficiently. Brad transformed what is typically a stressful process into one that was smooth, transparent, and genuinely enjoyable. Sean, the General Manager, provided a level of hospitality and customer care that my husband and I have never experienced before. He made us feel as though we were guests in his home, consistently checking in on us and offering water, coffee, and food. His warmth and attentiveness made us feel truly welcomed and appreciated, and it was clear that he takes great pride in creating an exceptional customer experience. Josh was also a pleasure to work with during the paperwork process. He was thorough, patient, and never rushed us, ensuring we fully understood every document we were signing. He explained everything in a clear and approachable manner, leaving us with complete confidence and no unanswered questions. Overall, Randy Wise Buick exceeded our expectations in every way. The entire team worked seamlessly together to create an outstanding, stress-free, and memorable experience. I would give them a 10/10 without hesitation and highly recommend them to anyone looking for exceptional customer service and a truly positive car-buying experience.
GRAND BLANC, MI
David C|2025 Buick Encore GX
Confirmed Service Customer
1/7/2026
As expected.
GRAND BLANC, MI
Lorraine A|2019 Buick Envision
Confirmed Service Customer
1/9/2026
Very polite and professional persons. Recommend them to anyone
FLINT, MI
Mary T|2025 Chevrolet Equinox
Confirmed Service Customer
1/9/2026
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LINDEN, MI
Lisa S|2020 Buick Enclave
Confirmed Service Customer
12/25/2025
They were running on time. They were fast and friendly.
DAVISON, MI
Dave D|2025 GMC Sierra 1500
Confirmed Service Customer
1/6/2026
Solid job and fast work in the service department
FENTON, MI
Gary F|2026 GMC Sierra 1500
Confirmed Service Customer
1/6/2026
Great staff
PINCKNEY, MI
Michael S|2023 Buick Encore GX
Confirmed Service Customer
1/8/2026
Dale helped me get a great deal on a great car. That’s why I exclusively buy my cars with Dale.
BRIGHTON, MI
Tommy F|2022 Buick Encore
Confirmed Service Customer
1/8/2026
I couldn't be more please with your service department. I called for service, and spoke with with a very pleasant lady, who set me up with a date and time that worked for me. On the date of service I put my car in the driveway, and as stated, I received a call from a gentleman named Roger who said he was here to pickup my car. In 2 hrs I received another call from Roger stating that the service was finished, and asked me where I wanted my car parked. I've had fantastic service for the past 3 years, and because of this service, I'll be picking up my new car from them in June. I'd like to say "Thank you" to the entire service department for taking such great care of senior citizens like me.
HOLLY, MI
Steven E|2025 GMC Sierra 1500
Confirmed Service Customer
1/8/2026
Needed minor service too but couldn’t do it without another appointment
DAVISON, MI
Diane H|2020 Buick Envision
Confirmed Service Customer
1/9/2026
Service attendant was friendly and checked out things that weren't a part of the original service appointment. I would highly recommend Randy Wise to anyone looking for a great dealership.
FLINT, MI
Daniel T|2025 Buick Enclave
Confirmed Service Customer
1/11/2026
Excellent service as always.
WHITE LAKE, MI
Richard V|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/11/2026
The service staff was very friendly and helpful when processing my vehicle upon arrival.
FENTON, MI
Sharon M|2024 Buick Encore GX
Confirmed Service Customer
1/13/2026
Was greeted whenI walked in. Service was completed in less than an hr.
FENTON, MI
Rebecca B|2022 GMC Terrain
Confirmed Service Customer
1/14/2026
The personal experience is top notch! A+++++
MADISON HEIGHTS, MI
Scott C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/15/2026
Dustin was great, very helpful with the details and truck was ready when promised. i appreciate your team. thanks
FENTON, MI
David D|2019 Buick Encore
Confirmed Service Customer
1/18/2026
Always a pleasant experience. Very efficient.
LINDEN, MI
Margo P|2023 Buick Encore GX
Confirmed Service Customer
1/9/2026
Everyone is so friendly and helpful. I recommend this dealership to my friends and family all the time..from sales to service and even their bump shop.
HARTLAND, MI
Edward L|2019 GMC 1500 Sierra
Confirmed Service Customer
1/10/2026
It was an oil change
FENTON, MI
Michael C|2020 GMC 1500 Sierra
Confirmed Service Customer
1/12/2026
Service reps were professional. Work was done timely.
FENTON, MI
Roberta T|2022 Buick Encore GX
Confirmed Service Customer
1/12/2026
I thought this was the shortest time I have ever wait for a oil change. Thins moved smoothly. The 2 young men that helped me were very nice and friendly. Liked the popcorn as well. I believe it is your driver for people that needs a ride, was so friendly and even brought my daughter and me a cup of water.
FENTON, MI
Amy C|2025 Buick Enclave
Confirmed Service Customer
1/13/2026
Very prompt and polite. Nice experience.
LINDEN, MI
Celeste F|2022 GMC Acadia
Confirmed Service Customer
1/17/2026
Always accommodating and helpful!
WALLED LAKE, MI
Kim S|2024 GMC Sierra 1500
Confirmed Service Customer
1/19/2026
It is a good experience always!
ORTONVILLE, MI
Michael M|2018 GMC 1500 Sierra
Confirmed Service Customer
1/21/2026
Hello, all went smooth. Do you know why it went smooth? This guy named Dustin at your dealership in service, did it all, from start to finish. He is on top of it, the best. Thanks you
FENTON, MI
Patricia B|2024 Buick Enclave
Confirmed Service Customer
1/21/2026
the doors now do lock, however when you auto start the car the seats do not heat up.
SOUTH LYON, MI
Scott L|2017 GMC 1500 Sierra
Confirmed Service Customer
1/23/2026
Jenny in Service was Great to work with. Randy Wise always does a Fantastic Job for me. She arranged with Paige’s help a Loaner Truck while mine was in Service. Thanks again for all your Help.
BRIGHTON, MI
Lyle J|2019 Buick Enclave
Confirmed Service Customer
1/23/2026
Very friendly and explained the price well. Mike helped us to find our GM rewards number.
HOLLY, MI
Steven S|2024 GMC Sierra 1500
Confirmed Service Customer
1/23/2026
A clean and pleasant area to wait in. The person who took care of my check in went over and above what was nesesary.
GRAND BLANC, MI
Priscilla B|2026 Buick Envista
Confirmed Sales Customer
1/23/2026
Everyone was Fantastic. It was a great experience. Thank you to everyone involved.
BYRON, MI
Jewel W|2025 Buick Envista
Confirmed Sales Customer
1/19/2026
I must say l had a stressfree experience with Ray Brown. He handled all my questions and concerns and was continuously in touch with me throughout the process.
WARREN, MI
Cheryl F|2024 Buick Enclave
Confirmed Service Customer
1/21/2026
I had my drivers side mirror replaced
WHITE LAKE, MI
Thomas K|2025 GMC Sierra 2500 HD
Confirmed Service Customer
1/21/2026
As always.. They are Top Knotch and All Class. 5-Star
FLINT, MI
Gregory T|2026 GMC Sierra 1500
Confirmed Sales Customer
1/21/2026
Always awesome! Great experience every time!!
WESTLAND, MI
Winfield C|2024 GMC Yukon
Confirmed Service Customer
1/22/2026
Service writer Mike Sodak did a great job!
FENTON, MI
Deborah D|2023 Chevrolet Blazer
Confirmed Service Customer
1/23/2026
I so appreciate the GREAT service I received from you - my salesman went above and beyond to take care of me Oliver Hackney
BURTON, MI
Mathew V|2022 GMC 3500HD Sierra
Confirmed Service Customer
1/23/2026
Brought my truck in because I received the message to “Service DEF System “ on my diesel truck. Dealership did not have the part in stock, but somehow got one, and had it installed. Process took about 4 hours. Fantastic service!
WHITE LAKE, MI
James T|2023 GMC Canyon
Confirmed Service Customer
1/26/2026
Well, it starts out with dust and the service department. He has always been very kind and helpful. One of the reasons why I stole go to the dealership and get my new leases. Also, I'd like to add the service manager as new sales car manager and everybody. I've dealt with are always polite courteous and helpful. You are all the best
LINDEN, MI
Helena S|2025 Buick Envista
Confirmed Service Customer
1/26/2026
Don got me in quick and out quick. He gives great customer service.
WOLVERINE LAKE, MI
Gregory L|2026 GMC Sierra 1500
Confirmed Sales Customer
1/27/2026
Katie Sura and the dealership did a great job
MONROE, MI
Duwayne F|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/29/2026
Fast and efficient!!
WALLED LAKE, MI
Thomas H|2025 GMC Sierra 1500
Confirmed Service Customer
1/29/2026
All Good!
FENTON, MI
Maria C|2023 Buick Enclave
Confirmed Service Customer
1/30/2026
My Enclave had a dead battery and RW staff worked diligently to get the problem solved.
GRAND BLANC, MI
Charles H|2025 GMC Sierra 1500
Confirmed Service Customer
1/30/2026
Great, no wait time
GRAND BLANC, MI
David S|2026 GMC Sierra 2500 HD
Confirmed Service Customer
1/23/2026
Fast great service
WEST BLOOMFIELD, MI
Lisa W|2025 Buick Encore GX
Confirmed Service Customer
1/23/2026
Awesome dealership! Awesome staff!
MILFORD TWP, MI
Alison D|2024 Buick Encore GX
Confirmed Service Customer
1/24/2026
Took less time than thought
GRAND BLANC, MI
Terry S|2026 GMC Acadia
Confirmed Sales Customer
1/27/2026
Great buying experience. Oliver and his team are top notch!
LINDEN, MI
Clifford K|2019 Buick Envision
Confirmed Service Customer
1/28/2026
Timely and professional
GRAND BLANC, MI
Christopher B|2026 GMC Sierra 1500
Confirmed Sales Customer
1/28/2026
Dale always takes care of us!
MENDHAM, NJ
Shacori L|2014 Chevrolet Impala
Confirmed Service Customer
1/29/2026
Great customer service and fast and reliable
MOUNT MORRIS, MI
John O|2026 GMC Sierra 1500
Confirmed Service Customer
1/30/2026
Service department is always efficient and friendly
FENTON, MI
Karen M|2025 Buick Encore GX
Confirmed Service Customer
1/30/2026
You are all remarkable at how easy you make getting work done on my car! I can’t thank you enough.
FENTON, MI
Danielle V|2024 Buick Encore GX
Confirmed Service Customer
1/30/2026
Dustin Thibault is the best service advisor.
SWARTZ CREEK, MI